Pet Food FAQ's

The benefits of raw feeding can be:

• Stronger immune system
• Glossy coat, healthy skin
• Healthier gums, better teeth, no 'doggy' breath!
• Smaller and firmer stools
• Fewer allergies
• Increased vitality
• Meal enjoyment
• Mental enrichment

Dogs and Cats are biologically designed to eat prey. They have teeth and jaws that are designed to process meat and bone. Their stomach is a highly acidic environment designed to break down meat and bone efficiently and destroy harmful bacteria.

Most adult dogs will need approximately 2% of their ideal adult weight in food split into two meals per day.

Adult Cats will need approximately 3%.

This of course can vary due to age, activity levels and metabolism. See Pet Naturals feeding charts for guidelines.

Your pet may not drink as much, this is because raw food has a higher moisture content. If you are at all worried, please consult your vet.

You may also notice that your pets poop is smaller and less smelly.

Subscribing has three big benefits.

Firstly, you will receive a 5% discount on all your subscribed pet food items.

Secondly, you'll never run out of pet food! You can set your delivery frequency and relax.

Thirdly - online shopping is easy these days, but this is just one less thing to remember to do, and make time for. It just happens!

If you frequently purchase a certain pet food, it just makes it that much easier on your part - pet food will be delivered to your home at a constant interval. Hassle free and stress free for you - and yummy for your pet! 

You will be notified by email three days before your next payment for your delivery is due.

If you'd like to make any changes or cancel subscriptions, do so by simply logging into your account, otherwise you will be automatically charged for the subscription products, and you can relax, knowing you don't need to do anything.

Yes - you can cancel or pause your subscription at any time!

Simply go into your account, and you'll see an option to Manage subscription.

Cancelling your subscription is as easy as clicking a button! 

You sure can! Just order $89 or more and your shipping will be free.

(Rural Delivery Addresses are excluded.)

Yes we sure do! 

Whether you shop online or instore, every dollar you spend makes you 1 loyalty point. You can also earn points by taking certain actions - join the programme, click the Earn Points pop up, and see how!

These are put towards dollar discounts. You can choose to spend these at anytime or save  them for something later.

Be sure to sign up to Pet Naturals Reward Programme online!

Yes, and you are welcome to join our product Loyalty Programme! 

If you buy ten items from Orijen and Acana, Addiction or Ziwi Peak, World's Best Cat Litter or K9 & Feline Natural, Go! or Now Fresh, you get one item free!

No matter if you shop online or at our store, your individual purchases will be  accumulated making it easy to reap the awards and get your free bags! 

Our Orewa Store is open 7 days:

Mon - Fri    9:30am -5:30pm

Sat - Sun  9:30am -4:00pm

Pet Naturals take pride in offering top quality brands such as Orijen and Acana, MightyMix, Ziwi Peak, K9 and Feline Natural, Tukkathyme and Radical Dog and much more.

We stock canned pet food products such as Nutripe,  Go and Primal .

We have a fantastic selection of natural NZ made treats which include a wide range of hypoallergenic goodies.

We also stock NZ made quality leads from Pet Express and offer a wide range of other apparel and dog grooming products.

We try to support NZ companies where we can and are constantly expanding our range of stock.

So check in to Pet Naturals for new promotions and exciting new products as they become available!