Use code 'PETNATURALS' for 10% off your first order
DELIVERY INFORMATION including how to make your raw pet foods delivery free
Shipping is FREE when your order totals $80 or more. Orders below $80 will be charged a fee which will be calculated at check out.
At this stage, we only deliver our products within the Mapped Auckland Area. Rural delivery addresses will involve an additional fee of $5.00. We are unable to deliver frozen goods to rural addresses, but can deliver non-perishable products.
Fee for requests outside of the scheduled delivery time will be $9.90.
If you have ordered frozen goods, we suggest you be home for the delivery as they need to be put straight into the freezer. If you can't be home, we will leave the frozen products in a polystyrene box with ice packs at no extra charge to help to keep the products frozen. Please return the polystyrene box when we do the next delivery so that it can be reused.
Any urgent orders please email us at email@example.com to discuss the options.
Orders placed Mon - Thurs by 12 noon will be delivered next day.
Orders placed Fri - Sun will be delivered the following Tuesday.
Areas we currently deliver to are marked in pink on map below.
We use Chilltainer and ice packs for our deliveries of frozen goods. Chilltainer is environmentally friendly and made from sustainable paper sources, easy to flatten, reuse and repack.